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What size of willow bundle will I receive?

Bundles are sold in weight, and height is approximate - usually between 5 and 6 feet depending on the harvest.  You can see our willow range here.

What basic items will I need to make a willow structure?

You will need: Willow sticks, wet strength tissue paper, glue and masking tape, plus extra things for decorations for example jewels glitter if you are using the strucutre at night battery operated LED imiation candle tea lights.

How much willow and tissue will I need for a small-medium structure?

For a small medium structure you may need: 6-10 rods of withy and 6-10 sheets of wet strength tissue paper. This is of course approximate and subject to how many layers you use, and how you may interpret small or medium!

The following example offers a guide to how much material you may need:

To make an average sized lantern 1 to 2ft high: You will need between 5 and 10 rods per lantern, depending on size and complexity. The length of the willow rods again will depend on the size of your lanterns. 5ft Buff Lantern Willow will make most average size lanterns. Anything bigger and you will have to use 6ft or 7ft rods.

Masking Tape is used to make all the joins and ensure there are no sharp bits that will tear the tissue. How much you need will have to be guessed. When working with soaked willow let the outside of the rod dry a little so that the tape sticks easier.

You will need 2/3 sheets of White Wet Strength Tissue per average sized lantern and less of the Coloured Strong Tissue for decoration. The PVA glue should be a 50/50 mix of glue and water.

Do you offer lantern making workshops?

We don't currently hold lantern making workshops but do regularly share events and workshops taking place in the UK on our Facebook page.

Can I have a refund?

We want you to be delighted with our products, so if you receive an item that you are unhappy with please contact us in the first instance or return it to us within 7 days of receipt for a full refund of the goods value or exchange.

The product must be in resaleable condition and in its original and undamaged packaging. Please include full details of the original order with the return and also a brief description of why the items are being returned. Please note, however, we are not liable for the cost of returning goods to us unless the goods are defective or have been sent in error.

We recommend that proof of despatch is obtained in case of loss in transit.

What happens if my order is damaged in transit?

In the rare situation that items reach you in a damaged state please retain all of the packaging & inform us immediately giving as much information as possible. This is necessary for us to enable us to process a refund or replacement as quickly as possible.

How much does delivery cost?

Free delivery is available on orders over £100 (excl VAT) for delivery to the UK mainland.

All other orders will be charged at £2.29 (inc VAT) for standard delivery.

If you have any queries please call us on 01273 682831

Do you offer an express delivery service?

For an expedited service, there is a £8.99 delivery fee (inc VAT) and this must be requested before noon. Your order will arrive within 48 working hours.

How do I place an order with Carnival Papers?

You can buy either online, over the telephone or through an official Purchase order or at our trade counterer.

What are you trade counter opening hours?

Our trade counter is open between 9.30am and 4.30pm

Where is Carnival Papers trade counter situated?

BeCreative, Economy of Brighton, Unit 1, Westergate Business Centre, Brighton, BN2 4QN